Despite what many people seem to thing, managers are made not born.
In the absence of a managerial development program, organizations get managers who are developed in an very informal way. Some of what they do comes from the often ‘distance from reality’ education they get in our society. Some of it comes from their first experiences at work. They model their behavior as managers on the behavior of the first managers for whom they work.
The result is a mishmash management culture. The constant reports of the ‘lack of engagement’ experienced by the majority of staff members is the best evidence for this.
But it need not be this way. individuals and organizations leaders can invest in management development which results in a dramatically different management culture and an engaged work force.
Part 2 of this video blog explores each of the skills in The Managerial Skill Framework.