Each of us has our own way of sorting through all of the information to which we are exposed at work and in our ‘away from work’ personal lives. We work with it in our own preferred ways. When others do so in the same way as we do, we seem to naturally ‘understand’ a lot of what they say and do. When they process information in ways that do not match our own information use patterns, we often find them confusing, even ‘difficult’ to understand. But we can move beyond this. Increasing our insight into our ‘working with information’ styles, and how they line up with or differ from those people with whom we are interacting can dramatically increase our interpersonal effectiveness.

By working through this Competency Styles™ work book, you will see that people are both ‘like’ and ‘unlike’ you when it comes to gathering and using information.

Self-awareness, and insight into the preferred behavior patterns of others, is the key to interpersonal effectiveness at work and in your ‘away from work’ personal life.

The work book has only one purpose – increase your self-awareness when it comes to the way you work with information.